Lesson plan for writing a letter of complaint

Elicit the order of a letter of complaint: What is the first thing you write in a letter? Subsidiary Aims To provide scan and detailed reading of a template letter of Complaint.

Letter of complaint exercises pdf

Hand out exercise 1. You finally talk your mother into buying them for you. Students are to think of a product or service they like or have had a problem with. Only write with a legitimate complaint or compliment. Exercise 2. Imaginary Scenarios Imaginary Scenario 1: In your community, the local park has a swing set with broken chains, basketball hoops without nets and trash bins that are overflowing. It is important that the students use these steps in the body of the complaint letter: Begin with something positive about the product. Give the date of purchase and place of purchase, if applicable. Give a phone number where you can be reached. Be realistic—do not ask for a new bicycle if your problem is only with the bicycle seat. Students use their home address as the return address and in the heading. Asking them to replace the seat would be reasonable. Is the style of writing formal or informal?

Elicit potential topics for letter of complaint. You finally talk your mother into buying them for you. Do they need to know when the event that you are complaining took place? Imaginary Scenario 2: You have wanted a pair of Tike neon colored tennis shoes for months.

Lesson plan for notice writing

Bosphorus Ferry Company. Imaginary Scenario 2: You have wanted a pair of Tike neon colored tennis shoes for months. Get them to sit down again and ask them what they liked about each other's letters. Elicit different types of set phrases for the different stages. I usually provide stamps for some students for whom I know this will be a problem. It is important that the students use these steps in the body of the complaint letter: Begin with something positive about the product. Give the date of purchase and place of purchase, if applicable. Paragraph 2: Explain how you would like to resolve the problem. Scanning Template letter to pick out the staging. Write some of the elicited examples on the board.

This lesson is a great way to teach students how to properly solve problems. To a friend?

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Writing skills: Letter of complaint